| ATTENDED FUNERAL (funeral director’s charges only) | £2,625 |
| This is a funeral where family and friends have a ceremony, event or service for the deceased person at the same time as they attend their burial or cremation. | |
| Taking care of all necessary legal and administrative arrangements | £1250 |
| Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care (office hours) | £250 |
| Care of the deceased person before the funeral in appropriate facilities. The deceased person will be kept at the funeral director’s branch premises | £200 |
| Providing a suitable coffin – this will be made from teak/mahogany wood effect veneer | £625 |
| Viewing of the deceased person for family and friends, by appointment (during office hours) with the funeral director (where viewing is requested by the customer) | £50 |
| At a date and time you agree with the funeral director, taking the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) in a Rosedale Hearse. | £250 |
| UNATTENDED FUNERAL | |
| This is a funeral where family and friends may choose to have a ceremony, event or service for the deceased person, but they do not attend the burial or cremation itself. | |
| Burial (funeral director’s charges only) | £1,900 |
| Cremation (funeral director’s charges plus the cremation fee)² | £1,750 |
| FEES YOU MUST PAY | |
| For an Attended or Unattended burial funeral, the burial fee.¹ | |
| In this local area, the typical cost of the burial fee for local residents is: | £979 |
| For a new grave, you will also need to pay for the plot; for an existing grave with a memorial in place, you may need to pay a removal/replacement fee. In addition, the cemetery may charge a number of other fees. | |
| For an Attended cremation funeral, the cremation fee.² | |
| In this local area, the typical cost of a cremation for local residents is | £1300 - £1375 |
| Please discuss any specific religious, belief-based and/or cultural requirements that you have with the funeral director. |
| ADDITIONAL FUNERAL DIRECTOR PRODUCTS AND SERVICES | |
| This funeral director may be able to supply a range of optional, additional products and services, or to arrange (on your behalf) for a third party to supply them. Examples include: | |
| Hire of seven seater limousine (per car) | £210 |
| Additional mileage (price per mile) | £4 |
| Additional transfers of the deceased person’s body (e.g. to their home, to a place of worship etc) (price per transfer) | £150 |
| Collection and delivery of ashes | £30 |
| Embalming | NOT OFFERED |
| Funeral officiant (e.g. celebrant, minister of religion etc.) | Prices on request |
| Services supplied outside of normal office hours | Prices on request |
| The funeral director can give you a full list of what they can supply. They are likely to charge for these additional products and services, so you may choose to take care of some arrangements without their involvement, or you can use a different supplier. |
¹This fee (which is sometimes called the interment fee) is the charge made for digging and closing a new grave, or for reopening and closing an existing grave.
²In England, Wales and Northern Ireland, you will usually need to pay doctors’ fees as well. This is the charge for two doctors to sign the Medical Certificates for Cremation.
You can download the Standardised Price List for printing below.
TERMS OF BUSINESS
RB STEELE LTD
42-48 BYRES ROAD
KILWINNING
KA13 6JU
5 BALLOT ROAD
IRVINE
KA12 0HW
16th September 2021
Robert Steele
DISCLOSURE OF INTEREST STATEMENT
RB Steele Ltd
42-48 Byres Road
Kilwinning
North Ayrshire
KA13 6JU
Company Reg Number: 029160
RB Steele Ltd declare that:-
Mortuary Staff, £500 between January and September 2021
Cemetery Staff, £450 between January to September 2021
Robert Steele
CLYDE AND GARNOCK VALLEY CREMATORIUM
| Sunrise Services | |
| A direct unattended cremation service | |
| 8:45am, 9:00am, 9:15am | £545 |
| Serenity Services | |
| There is no officiant or ancillary media services, however a short poem or eulogy can be read during this 20 minute service and you can choose up to 3 pieces of music. Maximum of 20 attendees. | |
| 9:30am | £735 |
| Sunset Services | |
| Led by our own celebrant,this is an intimate service for smaller attendances. | |
| Mon-Thurs 4pm | £1100 |
| Celebration of Life Services | |
| Full adult cremation services, 60 mins between services | |
| First Service 10:00am, last service 3:00pm | £1,300 |
| Memorial Service | |
| The use of the Ceremony Hall for an hour for a memorial service. Includes use of digital music system. | £600 |
| Child and Young Person Service | |
| Under 18 years old | No charge |
| Saturday Service | |
| Service times 9:00am, 10:00am, 11:00am | £1,650 |
| 2 family members to share 1 service | |
| We are aware that there are times, sadly, where 2 family members have both been lost, they can share the service time in the Ceremony Hall. | £1,895 |
| Double Service | |
| If a family feels an hour is not enough time to say their goodbyes, we can extend the time by a further hour | £1,795 |
| Interment of ashes from elsewhere | |
| Ashes brought to site from another crematorium for interment in our garden of remembrance Cairn. | £120 |
| Separating ashes | |
| Separating ashes into 2 boxes with cremation certificates | £60 |
| Webcast | |
| A high-quality live webcast, viewed via secure, easy-to-use media website, with 7 day on-demand watch again facility. | £90 |
| Keepsake Copy (DVD/MP4 video file/USB stick) | |
| A recording of the webcast on DVD, or USB memory stick | £80 |
| A recording of the webcast on DVD, or USB with slideshow included | £88 |
| A recording of the webcast on downloadable MP4 video file | £40 |
| A recording of the webcast on downloadable MP4 video file with slideshow included | £60 |
| Visual Tributes | |
| Single Photo | |
| Once photo shown throughout the service or at a time of your choosing. | FREE OF CHARGE |
| Slideshow | |
| Up to 25 photos with simple fade transitions, played on a loop or at a time of your choosing. | £50 |
| Slideshow with music | |
| Up to 25 photos set to music, professionally edited into a video-style tribute, and shown at a time of your choosing. | £100 |
| Slideshow | |
| For each extra 25 photos on a slideshow | £30 |
| Keepsake copy of Visual Tribute | |
| A copy of the visual tribute | |
| on downloadable MP4 video file | £24 |
| on DVD or USB | £35 |
| Family Video file | |
| Checking and preparation of video created by you, shown at a time of your choosing. We can add music to your video at no extra cost. | |
| Video file shown as part of slideshow | £24 |
| Video file NOT part of a slideshow | £40 |
All professional services relating to the legal and statutory administration and registration of the cremation.
A full abated, environmentally sensitive cremation.
The use of our Ceremony Hall along with the assistance of trained staff members on the day of the service.
The provision of Wesley digital music system.
The preparation for the removal of ashes in a biodegradable ashes box, together with the Certificate of Cremation.
The interment of ashes in our Communal Garden of Remembrance Cairn from Monday to Friday with family present, if the service was held here.
HOLMSFORD BRIDGE CREMATORIUM
| Full Adult Cremation Fee (60 minute total slot length) | £1375 |
| Reduced Fee Cremation Service (9:30am service only - 60 minute total slot length) | £995 |
| Saturday Service | £1,375 |
| Sunday Service | £2,200 |
The above cremation fees include: –
All professional services relating to the administration and registration of the cremation, in line with statutory regulation.
The use of our Chapel along with the assistance of a trained staff member on the day of the service.
The provision of music during the funeral service (please contact the Crematorium for details of our available options).
The sensitive handling of the cremation in line with environmental legislation.
The appropriate national environmental levy for mercury abatement.
The scattering or interment of the ashes within our Gardens of Remembrance, or the preparation for their removal along with the Cremation Certificate.
Alternatively, we will look after the ashes for an indefinite period without charge.
| Direct Cremation Fee - Unattended (no service)* | £575 |
| Direct Cremation Fee - Attended | £795 |
| *Direct Cremation is an unattended service at 8.15am or 8.20am with no mourners present. Direct Cremation Attended allows a small number of mourners to be present. The Funeral Director will be required to deliver the coffin to the catafalque with sufficient bearers. |
Miscellaneous Fees
| MONDAY - FRIDAY FEES | |
| Full Adult Cremation Fee | £1375 |
| Service for a Child (up to their 18th birthday) | No Charge |
| Use of Chapel (extra time or memorial/burial service) | £725 |
| WEEKEND FEES | |
| Full Adult Cremation Fee (Saturday) | £1,375 |
| Full Adult Cremation Fee (Sunday) | £2,200 |
| Service for a Child (up to their 18th birthday) | £1145 |
| Use of Chapel (extra time or memorial/burial service) | £725 |
| Fee for the provision of a bearer | £25 |
| Duplicate Cremation Certificate/Out of Country Certificate | £24 |
| Fee to split ashes | £33 |
| The scattering of ashes cremated elsewhere | £150 |
MEMORIALS
We encourage our families to make an appointment to allow us to discuss all available options so an informed decision can be made. A wide range of memorials are available to create a personal lasting memory, some examples of which are as follows:
Book of Remembrance entry from £144
A hand-painted calligraphy style entry made into our Leather Bound Book, which would be available to view at any time.
Bronze Plaque or Wall Tablet from £698
A British handcrafted bronze plaque including a personal inscription in place for 10 years.
The Remembrance Arrangement
We also offer a fully inclusive dedication which can be personally tailored for you and your family to enjoy visiting. This comprises the interment of ashes into a beautifully manicured and tended garden; also an urn for the safekeeping of the ashes, a bronze memorial plaque with inscription and an entry into our Book of Remembrance. For more information on any of the above, please contact our office.
FUNERAL DIRECTORS TERMS OF BUSINESS FULL STATEMENT
We are a member of the National Association of Funeral Directors and subscribe to its current Code of Practice, a copy of which is available on request from the office. We aim to act in a professional manner and provide a courteous, sensitive and dignified service to you.
Estimates and Expenses
The estimate sets out the services we agree to supply. This estimate is an indication of the charges likely to be incurred on the basis of the information and details we know at the date of the estimate. While we make every effort to ensure the accuracy of the estimate, the charges are liable to alteration particularly where third parties change their rates or charges.
We may not know the amount of third party charges in advance of the funeral; however we give you a best estimate of such charges in this estimate. The actual amount of the charges will be detailed and shown in the final account.
If you amend your instructions we may require your written confirmation of the changes. We may need to make an extra charge in accordance with our published price list.
Payment arrangements
The company would request a £1,000 deposit on an attended cremation funeral. Full payment is requested for an unattended funeral. The company would request a £1,000 deposit for burial funeral and £1,700 deposit for burial funeral where a new burial layer is requested. The funeral deposit is requested during funeral arrangements, before funerals are processed and the funeral account is due for payment within 30 days of the date of the funeral, unless agreed by us in writing.
If you fail to pay us in full, by the due date, we may charge you interest:
Indemnity
You are to indemnify us in full and hold us harmless from all expenses and liabilities we may incur (directly or indirectly including financing costs and including legal cost on a full indemnity basis) following a breach by you of any of your obligations under these Terms of Business.
This means that you are liable to us for losses we incur because you do not comply with these Terms of Business. For example we may charge you an administration fee where we receive a cheque from you which is subsequently not honoured or if we write to remind you the account is overdue. If we instruct debt collection agents we may also recover from you the fees we incur. Further details regarding these fees are available on request. We may claim these losses from you at any time and, if we have to take legal action, we will ask the court to make you pay our legal costs.
Data Protection
We respect the confidential nature of the information given to us and, where you provide us with personal data we will ensure that the data is held securely, in confidence and processed for the purpose of carrying out our services. In order to provide our services we may need to pass such data to third parties and those third parties, who are performing some of the services for you, may contact you directly. Under the Act you have the right to know what data we are holding on you and you can, by applying to us in writing, receive copies of that data.
Cooling-off period
The Cancellation of Consumer Contracts made in the Consumer’s Home or Place of Work Regulations 2013 may give you the right to terminate this agreement in the cooling-off period of fourteen days. If you wish the performance of the agreement to which this right applies to commence before the end of the cooling-off period, you must sign the authority in the form which will be handed to you. In the event that you exercise the right to cancel this contract during the cooling-off period, you may be required to pay a reasonable amount for goods and services already supplied.
Termination
This agreement may also be terminated before the services are delivered
1:- by us if you fail to honour your obligations under these Terms of Business and
2:- by you communicating to us in writing, terminating your instructions.
If we or you terminate your instructions you may, depending on the reason for termination, be asked to pay a reasonable amount based upon the work carried out up to the time your termination is received.
Standards of service
The National Association of Funeral Directors’ code of practice requires that we provide a high quality of service in all aspects. If you have any questions or concerns about the service we provide to you, please raise them in the first instance with our Office Manager. If that does not resolve the problem to your satisfaction the National Association of Funeral Directors through the NAFD Resolve Scheme provides a “free to the user” dispute resolution service, as an alternative to legal action. You can contact the NAFD Resolve at 618 Warwick Road, Solihull, West Midlands, B91 1AA or by telephone 01217111636. THe NAFD Resolve Service and how it works can be accessed, is explained in the leaflet ‘NAFD Resolve’ made available to you and on display on our premises. NAFD Resolve provides independent conciliation and arbitration through CEDR, an independent non profit organisation and registered charity with conciliation and adjudication services provided by qualified professionals.
All dates and times provided on the estimate cannot be guaranteed until final bookings are made and confirmed. Although we endeavour to provide a prompt and efficient service for you, there may be instances where, because of circumstances beyond our control, we are unable to fulfil our obligations to you on the date and time specified. Where this is the case we will contact you in advance, and advise you of alternative arrangements.
Agreement
Your continuing instruction will amount to your continuing acceptance of these Terms of Business.
Your instructions will not create any right enforceable by the virtue of the Contracts (Rights of Third Parties Act 1999) by any person not identified as our client.
If any of these terms are unenforceable as drafted:-